Freelance Watch Experience Assessor in Melbourne, Australia

6 days ago


Melbourne, Victoria, Australia CXG Full time

CXG is a leading global customer experience agency that serves premium and luxury brands. It helps brands achieve profitable growth by turning transactional moments into meaningful relationships and emotional experiences.

With a network of 170+ customer experience experts across 70 countries, we collaborate with brands to develop programs that support a strong experience and business culture.

Join our community of Customer Experience Evaluators and make a meaningful impact on customer service.

We are seeking Watch enthusiasts or collectors to participate in our projects in Melbourne, Australia.

You'll utilize your attention to detail to assess your customer experience journey and share your opinion anonymously by filling out our online surveys.

Enjoy interesting projects, flexible schedules, competitive rewards, and the opportunity to enhance businesses across various industries.

Requirements:

  • Good understanding of the Watch industry.
  • Passion for Watches and improving customer service and retail environments.
  • Ability to discreetly observe and note various aspects of your shopping experience.
  • Willingness to adapt to varying assignment types and industries.
  • Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys.
  • Based in Melbourne, Australia and able to travel to the City Centre.

Benefits:

  • This is a freelance, project-based position.
  • Flexible working hours.
  • Competitive rewards and a one-time bonus for completing your first mission.


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