Frontline Service Specialist

3 days ago


Coffs Harbour City Council, Australia beBeeCustomer Full time $60,000 - $73,000
About the Role

Our frontline staff embody the spirit of excellent customer service, making every shopping experience a positive one.

  • Welcome and acknowledge our customers, providing them with a genuine sense of care and appreciation.
  • Maintain high standards of safety and compliance, protecting both colleagues and customers from harm.
  • Assist our customers by answering their queries or guiding them to products they need, ensuring seamless shopping experiences.
  • Ensure our shelves are fully stocked and well-presented, facilitating fast and easy shopping journeys for all.
  • Cater to our online customers' needs, delivering exceptional service that sets us apart.
Key Qualities

To excel in this role, you'll possess certain qualities that set you apart:

  • You're passionate about food and shopping, and your enthusiasm is contagious.
  • You have excellent communication skills, able to connect with people from diverse backgrounds.
  • You're adaptable, flexible, and open to change, always looking for ways to improve processes.
  • You thrive in a team environment, working collaboratively towards common goals.
  • You demonstrate empathy and respect, treating everyone with kindness and compassion.
Your Rewards

We believe in recognizing and rewarding outstanding performance. As a valued member of our team, you can expect:

  • Exclusive discounts on our range of products, saving you money and enhancing your shopping experience.
  • A work environment that celebrates purpose-driven work, empowering you to make a real difference.
  • 24/7 access to our wellbeing resources, ensuring your mental health and wellness come first.
  • A progressive leave policy that gives you time and space to recharge, when you need it most.


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