
Unlock Your Potential as an Employment Coach
5 days ago
This role is a key part of our team, responsible for delivering coaching and support to participants in achieving their employment goals.
Responsibilities:- Ensure each participant's individual needs and aspirations for employment are at the center of your focus
- Effectively support a caseload of participants, by providing support, guidance, and direction
- Achieve individual and team KPIs in line with the Inclusive Employment Australia Deed requirements.
- Deliver coaching and support to participants in line with the Help Service Delivery Model
- Build rapport and trust with participants, developing tailored Action Plans based on strengths, goals, and support needs.
- Connect participants with internal and external training, qualifications, and support services to address vocational and non-vocational needs
- Work collaboratively with Business Inclusion Specialists to engage with inclusive employers and identify tailored job opportunities.
- Create sustainable job opportunities and career paths for participants via relationships with local employers
- Support employers with inclusive practices and work adjustments, fostering a disability-confident workplace.
- Prior Employment Services experience will be highly regarded
- Strong customer service and relationship building skills through reverse marketing activities, sales and cold calling
- Demonstrated ability working towards targets and KPIs
- Strong communication and interpersonal skills
- Problem solving and conflict resolution
- Strong administration and computer skills – ability to learn technical systems
- Resilient in nature and able to thrive in a continuously changing environment
- An inclusive work environment that values both personal and professional life, with a strong focus on flexibility to help achieve a healthy work-life balance
- Access specialist and accredited training, professional mentoring, and ongoing coaching
- Benefit from opportunities for professional development and career advancement
- Learn while working with the opportunity to gain a Certificate IV in Community Services
- Celebrate milestones through a dedicated Service Award Program
- Access free and confidential support through an Employee Assistance Program
Applicants should submit their applications as soon as possible. Applications will be assessed as they are received.
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