Community Operations Manager

2 weeks ago


Glenroy, Victoria, Australia Ingenia Communities Full time
About the Role

We are seeking an experienced and hands-on Community Manager to effectively manage the day-to-day operations within our Ingenia Federation lifestyle community in Victoria.

Key Responsibilities
  • Establish relationships within the local community to benefit the residents of the Federation community.
  • Engage with residents to curate a social and wellness program that builds on community.
  • Full management of all operational aspects associated with the community.
  • Provide a high level of customer service to all residents, guests, and community members.
  • Financial management including budgeting, profit and loss, and reporting.
  • Coordinate the effective management of the onsite team, including grounds and maintenance, cleaning, and administration staff.
  • Manage the health, safety, and compliance requirements of the community.
  • Ensure the community presents to a high standard.
  • Support the Construction and Development teams with new homes delivery, installation, and or the refurbishment process of resale homes.
About You

We are looking for a self-starter with a demonstrated ability to drive results and work to operational requirements. You will have outstanding relationship-building skills, excellent leadership qualities, and exceptional customer service skills.

You will also have excellent administrative, financial controls, and practices, as well as the ability to identify problems and use initiative and effective communication skills to resolve the issue.

Demonstrated capability and experience in the management of maintenance of buildings and grounds is desirable.

Culture and Benefits
  • Fab discounts on our holiday parks.
  • Varied and unique role.
  • Inclusive and friendly culture.

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