Front Desk Support Specialist
1 week ago
Troocoo is a Non-Profit Organisation (NFP) based in Townsville, offering a dynamic and supportive work environment.
As a Front Desk Support Specialist, you will be the first point of contact for visitors, clients, and stakeholders, providing exceptional customer service and ensuring a seamless experience.
The estimated salary for this role is $60,000 - $70,000 per annum, depending on experience.
Job Responsibilities:- Customer Service: Greet visitors, determine their purpose, and direct them to relevant staff members or facilities.
- Switchboard Duties: Answer calls efficiently, determine caller intent, and forward calls to appropriate personnel. Provide information about the organisation and its services as required.
- Administrative Tasks: Manage incoming mail, monitor and order supplies, perform photocopying and scanning tasks, and maintain filing systems.
- Meeting Coordination: Assist with planning and executing meetings, preparing invitations, agendas, and printing documents as needed.
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