Front Desk Support Specialist

1 week ago


Townsville, Queensland, Australia Troocoo Full time

Troocoo is a Non-Profit Organisation (NFP) based in Townsville, offering a dynamic and supportive work environment.

As a Front Desk Support Specialist, you will be the first point of contact for visitors, clients, and stakeholders, providing exceptional customer service and ensuring a seamless experience.

The estimated salary for this role is $60,000 - $70,000 per annum, depending on experience.

Job Responsibilities:
  • Customer Service: Greet visitors, determine their purpose, and direct them to relevant staff members or facilities.
  • Switchboard Duties: Answer calls efficiently, determine caller intent, and forward calls to appropriate personnel. Provide information about the organisation and its services as required.
  • Administrative Tasks: Manage incoming mail, monitor and order supplies, perform photocopying and scanning tasks, and maintain filing systems.
  • Meeting Coordination: Assist with planning and executing meetings, preparing invitations, agendas, and printing documents as needed.

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