Trade Assistant

1 week ago

Traralgon, Victoria, Australia beBeeCustomerService Full time $62,000 - $82,000
About the Role

As a Trade Assistant - Customer Service Specialist, you will be responsible for providing exceptional customer service and support to our clients. This role involves working closely with our customers to understand their needs and preferences, and providing tailored solutions to meet their requirements.

The successful candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. They will also possess strong problem-solving skills, with the ability to think critically and make sound judgments.

In this role, you will be required to perform a variety of tasks, including:

  • Providing customer service and support via phone, email, and in-person
  • Processing transactions and managing inventory
  • Assisting with stock control and ordering
  • Performing administrative tasks, such as data entry and record-keeping

You will be part of a dynamic team that is passionate about delivering exceptional customer experiences. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.

Key Responsibilities

We are seeking an experienced professional who possesses the following skills and qualifications:

  • Previous experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Strong problem-solving skills and ability to think critically
  • Ability to work effectively in a fast-paced environment
  • High school diploma or equivalent required; post-secondary education an asset
Benefits

We offer a competitive compensation package, including:

  • Performance-based bonuses
  • Paid annual leave
  • Continuous learning and development programs to support your career goals
  • Generous discounts on products and services
  • Recess Boost - offering cashback and discounts on groceries, fuel, insurance, travel, and more
What's Next?

If you're excited about this opportunity, we encourage you to submit your application. Once submitted, you'll receive an invitation to participate in a brief chat interview. This relaxed, flexible alternative to a phone interview involves answering 5 questions and should take about 15-20 minutes. It's best to complete it within 24 hours. Don't worry about time constraints; you can take it at your own pace and even pause and return later. Once finished, you'll receive a personality profile highlighting your strengths. Please check your junk or spam folder if you don't see the invitation in your inbox. We prioritize fairness and are here to support you at every step.

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