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ITIL Production Engineer Role in Krakow, Poland: A Technical Support Opportunity
2 months ago
We at TST Infotech have an urgent job opening for one of our valued customers.
Please confirm your availability for this role and share your updated resume along with your salary expectations and authorize TST Infotech to share your profile for this contract opening.
Job Requirements:
- Strong written and oral English skills with the ability to work with a global virtual team across multiple regions.
- Flexibility to work in shifts and provide on-call support, especially during weekends and public holidays.
- Ability to work effectively and professionally under pressure.
- Proven experience as a production technical support engineer.
- Excellent problem-solving and root cause investigation skills.
- Understanding of IT Infrastructure is essential.
- Knowledge of Host to host and SWIFT gateways is a MUST.
- Positive 'can do' attitude and self-motivated.
- Adaptive capacity in learning new knowledge.
- Development and support experience on IBM Sterling Integrator, Sterling Engine proxy, Sterling authentication server, Sterling configuration manager.
- Good knowledge about File Transmission protocols like FTPS, SFTP, AS2, SOAP, AS2, and Swift Net File Act and Inter Act.
- Java and Unix/Linux environments.
- Knowledge of Oracle Databases.
