Facilities Experience Associate

1 week ago

Perth, Western Australia beBeeCustomerService Full time $60,000 - $80,000

**Workplace Services Coordinator Role Summary:**

  • Deliver exceptional customer service to employees and visitors of a designated building.

**Job Description:**

Key Responsibilities:
  • Provide world-class customer service as the primary point of contact for all entering the facility.
  • Manage visitor passes, parking, and follow security protocols.
  • Answer telephone calls professionally, create presentations, and speak to various-sized groups.
  • Arrange and confirm activities on behalf of the requestor, including recreational, dining, and business events.
  • Coordinate and execute workplace services, including mail, office supplies, and onboarding processes.
  • Acknowledge inquiries or complaints from employees, guests, and colleagues, providing solutions in a professional manner.
  • Organize and manage on-site events, securing event space, setting up and tearing down the room, and delivering necessary supplies.
  • Follow property-specific security and emergency procedures, notifying appropriate parties to ensure safety.
  • Coordinate with vendors supplying goods and services to the workplace.
  • Explain detailed information within the team, following specific directions given by the manager.

**Requirements:**

  • High School Diploma or equivalent with up to 2 years of job-related experience.
  • Strong communication skills to exchange straightforward information.
  • Working knowledge of Microsoft Office products, including Word, Excel, Outlook.
  • Strong organizational skills with an inquisitive mindset.

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