
Logistics Specialist
1 week ago
About the Position:
We are looking for a freight handling professional to join our team. This role involves manual handling of goods, operating a forklift (LF license required), and using computer systems to update and resolve freight enquiries.
Main Responsibilities:
- Carry out tasks related to freight handling including scanning, sorting, and locating goods.
- Operate a forklift safely to support daily activities.
- Use systems such as Salesforce and internal tools to update and resolve enquiries accurately and on time.
- Assist with depot-based investigations, including damaged, unidentified, redirected, or delayed goods.
- Support customer collections and ensure issues are resolved quickly to meet service expectations.
- Acknowledge actions taken in systems and provide updates on progress to relevant stakeholders.
- Maintain effective monitoring and actioning of enquiries to ensure timely resolution within service level agreements.
- Contribute to initiatives aimed at reducing rework and preventing recurring issues.
Required Skills and Qualifications:
- Forklift LF license (or readiness to obtain prior to commencement).
- Ability and willingness to perform manual handling of goods.
- Proficiency in basic computer use, including data entry and transport/logistics systems.
- Strong organizational skills with attention to detail.
- Customer-focused mindset and ability to work effectively as part of a team.
- Capacity to thrive in a busy operational environment and resolve problems efficiently.
Why Join Our Team: We prioritize customer satisfaction, employee well-being, and sustainability. We continuously innovate and improve our services, driven by passion and purpose.
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