Expert Technical Problem Solver

1 week ago


Sydney, New South Wales, Australia Microsoft Full time

Estimated salary: $120,000 - $180,000 per year.

About the Role

We are seeking a highly skilled Technical Support Engineer to join our team at Microsoft. As a key member of our Customer Service & Support organization, you will be responsible for delivering exceptional support experiences to our global customers.

Responsibilities
  • Resolve complex customer technical issues through troubleshooting and problem-solving skills.
  • Analyze problems and develop solutions using log analysis and proprietary tools.
  • Collaborate with cross-team and cross-product resources to resolve moderately complex customer issues.
Requirements
  • 5+ years of technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience.
  • Microsoft Dynamics 365 CE Experience is required.
Desirable Skills
  • Knowledge of other Microsoft stack technologies such as SQL Server, IIS, ADFS, Exchange, Visual Studio.
Benefits
  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect
About Microsoft

At Microsoft, we empower every person and organization on the planet to achieve more. We believe in building a culture of inclusion where everyone can thrive at work and beyond. Our mission is to innovate to empower others and collaborate to realize our shared goals.



  • Sydney, New South Wales, Australia IMC Financial Markets Full time

    About the RoleWe are seeking a highly skilled Quantitative Trader and Problem Solver to join our team at IMC Financial Markets. This is an exciting opportunity for individuals who enjoy solving complex problems and have a passion for financial markets.Job SummaryThis role will involve working with our seasoned traders and engineers to develop, maintain, and...


  • Sydney, New South Wales, Australia Woolworths Full time

    Discover a challenging role as Digital Commerce Expert - Strategic Problem Solver at Woolworths Group, a leader in the Australian market. Estimated salary: AU$120,000 - AU$180,000 per annum. About UsWe are Woolworths Group, a vibrant and diverse community of 200,000+ people passionate about creating better experiences for our customers and communities. Our...


  • Sydney, New South Wales, Australia Palantir Technologies Full time

    Company OverviewPalantir Technologies is a pioneering software company that empowers organizations to make data-driven decisions. Our mission is to revolutionize the way companies use data to drive impact.Job DescriptionWe are seeking a highly skilled Data-Driven Problem Solver to join our team. As a Forward Deployed Software Engineer, you will work directly...


  • Sydney, New South Wales, Australia Palantir Technologies Full time

    Data-Driven Problem Solving at Palantir TechnologiesWe are seeking a highly analytical and skilled Data-Driven Problem Solver to join our team at Palantir Technologies. As a key member of our organization, you will be responsible for applying your expertise in data analysis, problem-solving, and software engineering to drive real impact globally.At Palantir...

  • IT Support Specialist

    3 weeks ago


    Sydney, New South Wales, Australia Centorrino Technologies Full time

    Centorrino Technologies: Your Partner in Innovative SolutionsWe're a dynamic and growing organization that's passionate about delivering exceptional customer experiences. Our mission is to redefine the way people interact with technology, and we need a talented Service Desk Analyst to join our team.About the Role:We're seeking an experienced IT Service Desk...


  • Sydney, New South Wales, Australia Sig Susquehanna Full time

    **About Us**Sig Susquehanna is a global quantitative trading firm that excels in trading essentially all listed financial products and asset classes. We have incorporated our approach of game theory and probabilistic thinking into our culture, where you will find relentless problem solvers within each of our core disciplines: Trading, Technology, and...


  • Sydney, New South Wales, Australia REA Group Full time

    About UsREA Group is a leading global digital business specializing in property.Job SummaryWe are seeking a Customer Support Consultant to join our team. This role will provide exceptional customer service and support to our clients via phone, email, and web chat.Key Responsibilities:Resolve customer issues in a timely and professional mannerUtilize Zendesk,...


  • Sydney, New South Wales, Australia Ventia Full time

    About the RoleWe are seeking a highly skilled Talent Acquisition Systems Specialist to join our Ventia recruitment team in North Sydney. This full-time permanent position offers a unique blend of technical and people skills, allowing you to thrive in a supportive and collaborative environment.As the Talent Acquisition Systems Specialist, you will be...


  • Sydney, New South Wales, Australia LEAP Legal Software Full time

    About LEAP Legal SoftwareLEAP Legal Software is a leading provider of innovative productivity solutions for the legal industry, part of ATI – a prominent international LegalTech company. For over three decades, our commitment to excellence has driven us to reimagine tools that support our mission: 'Helping lawyers who help people'. Our software, used by...


  • Sydney, New South Wales, Australia Advanced Navigation Full time

    Company OverviewAdvanced Navigation is a leading innovator in AI robotics and navigation technologies, driving the autonomy revolution across diverse applications. Our culture of research and discovery fuels our mission to be a catalyst for this transformation.Our Technology ExpertiseAerospace and DefenceSurveying and MappingAutonomous Vehicles and...


  • Sydney, New South Wales, Australia Tyro Payments Limited Full time

    We're not just like every other bank. At Tyro Payments Limited, fostering a diverse and inclusive environment has always been a key part of our company's culture.Our team is a highly collaborative mix of people who work closely with our awesome teams in engineering, product management, customer support, sales, and other functions within the business.Tyros...

  • DevOps Engineer

    1 week ago


    Sydney, New South Wales, Australia Citadel Securities Full time

    Citadel Securities OverviewWe offer a competitive salary range of $120,000 to $180,000 per year. About the JobCitadel Securities is seeking a highly skilled DevOps Engineer to join our team. As a key member of our team, you will be responsible for ensuring the reliability, availability, and performance of our applications. Your primary focus will be on...


  • Sydney, New South Wales, Australia Palantir Technologies Full time

    About PalantirPalantir is a leading software company that empowers organizations to make data-driven decisions and drive meaningful change. Our platform is designed to help you unlock the full potential of your data and achieve your goals.The RoleWe are seeking a talented Forward Deployed Software Engineer to join our team. As a Forward Deployed Software...


  • Sydney, New South Wales, Australia Octagon Full time

    We are Octagon, a creative agency specialising in sports, entertainment, and culture.Our VisionWe believe in powerful partnerships and generous ideas to earn the attention of fans. We work with brands to create big ideas and shared stories that fans love and want to play with. Why? Because today we believe you need to earn attention not buy it.The Job / LEFT...

  • Technical Expert

    4 weeks ago


    Sydney, New South Wales, Australia Westpac Group Full time

    About the RoleThe Technical Expert will provide technical expertise and dedicated technical focus required to deliver on Westpac's next generation technology capabilities including data analytics, platform development, specialized application development, systems and processes.Key ResponsibilitiesStrong experience with software development and applications...


  • Sydney, New South Wales, Australia ServiceNow Full time

    About the Role:This is a unique opportunity to work as a Technical Solutions Expert at ServiceNow. We're seeking a skilled professional to join our team and provide exceptional technical support experiences for our customers.Job Description:In this role, you'll be part of a global organization entrusted with providing technical resources to guide customers...


  • Sydney, New South Wales, Australia WiseTech Global Full time

    About WiseTech GlobalWe are a technology company that builds leading solutions for the global logistics industry. Our customers include some of the world's largest logistics companies.At WiseTech Global, we empower supply chains by creating breakthrough products that solve complex problems. We strive to make a meaningful impact and deliver high-quality...

  • Technical Expert

    3 weeks ago


    Sydney, New South Wales, Australia Susquehanna Pacific Full time

    About UsSusquehanna Pacific is a leading global quantitative trading firm with a strong presence in Sydney. Our company culture is built on game theory and probabilistic thinking, driving our employees to be relentless problem solvers within each of our core disciplines.Job OverviewWe are seeking a highly skilled Technical Expert - Linux Systems Specialist...


  • Sydney, New South Wales, Australia Advanced Navigation Full time

    Advanced Navigation is a pioneer in AI robotics and navigation technologies across land, air, sea, and space applications. Our mission is to drive the autonomy revolution through research and discovery.We are seeking an experienced Technical Lead to oversee our Customer Support team. The successful candidate will lead a team of technical experts responsible...


  • Sydney, New South Wales, Australia Recruitment Expert Full time

    Company OverviewWe are a dynamic firm dedicated to providing exceptional accounting services. Our goal is to offer our clients expert advice and support, helping them achieve their financial objectives.About the RoleWe are seeking an experienced Intermediate/Senior Accountant to join our growing team. This role will be responsible for delivering high-quality...