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Retail Store Leadership Opportunities

2 months ago

Shellharbour, Australia Spendless Shoes Full time
About Spendless Shoes

Spendless Shoes is a leading footwear retailer with over 30 years of experience in providing high-quality shoes to millions of customers across Australia.

We have a strong presence with over 200 convenient stores and a team of over 1,000 dedicated employees. Our commitment to customer satisfaction and employee engagement has earned us the reputation of being 'The World's Friendliest Shoe People'.

About the Role

The Store Manager is a key leadership position responsible for leading and training a team of sales associates, driving sales growth, and delivering exceptional customer experiences.

The ideal candidate will have previous experience in a retail or hospitality environment, leadership skills, and a passion for fashion footwear.

Key Responsibilities
  • Lead and Train Team Members: Provide guidance, coaching, and empowerment to team members to achieve sales targets and deliver exceptional customer service.
  • Drive Sales Growth: Develop and implement strategies to increase sales, manage stock, and maintain company merchandising standards.
  • Deliver Legendary Customer Experiences: Ensure that every customer interaction is positive, engaging, and memorable.
  • Maintain Company Standards: Uphold company values, policies, and procedures to ensure a seamless experience for customers and employees.
Requirements
  • Previous Retail Experience: Proven track record in a retail or hospitality environment.
  • Leadership Skills: Ability to lead, motivate, and develop a team of sales associates.
  • Stock Management: Experience in managing stock, merchandising, and inventory control.
  • Sales Budgets and KPIs: Understanding of sales budgets, KPIs, and financial goals.
  • Communication Skills: Effective communication skills with the ability to adapt to different situations.
  • Customer Service: Strong customer service skills with a passion for delivering exceptional experiences.
What We Offer
  • Exciting Career Opportunities: Opportunities for career advancement and professional growth.
  • Generous Incentive Scheme: Competitive incentive scheme to reward sales performance.
  • Staff Discount: Exclusive staff discount on company products.
  • Inclusive Environment: A strong, inclusive, and respectful work culture.