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Human-Centered Design Lead

3 weeks ago

Melbourne, Victoria, Australia Origin Energy Full time

Fostering a culture of innovation and collaboration, Origin Energy is at the forefront of the energy transition. Our Retail Technology team seeks an expert CX Designer to join our sales team and drive impactful human-centered design solutions.

About the Job

You will be working as part of a multidisciplinary team, focusing on developing seamless sales journeys for new and existing customers. This will involve leading the design process, collaborating with stakeholders, and driving results-oriented solutions.

  • Work closely with cross-functional teams to understand customer needs and develop effective solutions.
  • Design and deliver engaging customer experiences through various channels.
  • Develop and implement repeatable design patterns and templates to enhance efficiency and consistency.
Your Qualifications

We're seeking a highly motivated and experienced CX Designer with a passion for delivering exceptional customer experiences. Your expertise in design thinking, user research, and prototyping will be invaluable in helping us achieve our goals.

  • 5+ years of experience in a similar role.
  • Excellent communication and project management skills.
  • Able to work effectively in a fast-paced environment.