Enterprise Process Lead

17 hours ago


Canberra, ACT, Australia Kinetic IT Full time

Job Title: Enterprise Process Lead

About the Role

We are seeking an experienced Process Manager to join our team as we lead our Federal Government customer's enterprise Service Integration & Management (SIAM) framework. This role will be key in ensuring alignment and consistency to both the customer and the wider SIAM environment.

Key Responsibilities
  • Oversee and manage process execution in an ITIL-aligned, IT Service Management environment.
  • Collaborate with stakeholders to build influential relationships and lead forums and meetings.
  • Maintain a high level of interpersonal and relationship management skills.
  • Hold ACTIVE status and maintain a minimum Government Security Clearance.
Requirements
  • Strong documentation and clear writing skills for processes and work instructions.
  • Experience of managing process execution in a similar environment.
  • ITIL and/or SIAM certifications.
What We Offer

We offer a range of benefits including flexible working, paid parental leave, and other perks tailored to your individual goals. You'll also have access to regular fun company events and dedicated professional development reviews every 6 months.

Kinetic IT is recognised market leaders in delivering high-quality technology solutions to large public, private, and government organisations. Our commitment to exceptional service has earned us a strong reputation in the industry, and we're proud to contribute positively to our community.

Our crew of 1,400+ come to Kinetic IT not just to work but to be challenged, grow, and be part of something bigger. Check out more about our company at kineticit.com.au



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