FCM Meetings Manager

1 month ago


Brisbane, Queensland, Australia Flight Centre Travel Group Full time
About the Role

We are seeking a highly skilled and experienced Group Travel Manager to join our FCM Meetings & Events team. As a key member of our team, you will be responsible for delivering exceptional customer service and managing complex group travel requirements for our corporate clients.

Key Responsibilities
  • Manage and coordinate group travel arrangements, including air, car, hotel, and ground transportation reservations.
  • Develop and maintain strong relationships with clients to understand their travel needs and preferences.
  • Provide expert advice and guidance on corporate travel products and services.
  • Assist in the budgeting and execution of professional and accurate business travel arrangements.
  • Ensure compliance with company procedures, account guidelines, and customer service standards.
Requirements
  • 3+ years of experience in group travel management or a related field.
  • Proven track record of delivering exceptional customer service and managing complex travel arrangements.
  • Strong knowledge of corporate travel products and services, including GDS systems and airline group booking platforms.
  • Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and stakeholders.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and supportive work environment.
  • Recognition and rewards for outstanding performance.

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