Cloud Operations Specialist

1 week ago


Sydney, New South Wales, Australia SAP SE Full time

About Our Team

The Application Last Line of Defence (LLD) team in SAP ECS is comprised of expert engineers dedicated to maintaining the continuous availability and performance of customer applications hosted in ECS. Specializing in critical incident troubleshooting, service request resolution, and proactive prevention of outages, this team plays a key role in the rapid resolution of high-priority issues.

Job Responsibilities

We are seeking an experienced Cloud Operations Specialist to join our team in Cloud Operations. As a key member of our team, you will be responsible for managing large-scale cloud operations for running SAP applications, with a focus on High Availability and Performance management.

Key Responsibilities

  • Cloud Operations: Manage cloud environments with Hyperscalers (AWS, Azure, GCP) and experience in automation and provisioning in cloud operations.
  • SAP System Upgrades: Robust hands-on experience in SAP system upgrades, Migrations, and conversions.
  • Incident Management: Act as a Subject Matter Expert (SME) for complex troubleshooting and advanced incident resolution.

Requirements

  • Experience: More than 14 years' experience in SAP Basis, Cloud Operations, Maintenance & Support.
  • Certifications: In-depth knowledge of SAP Basis (Netweaver & non-Netweaver Products), with a preference for SAP certification in NetWeaver or S/4HANA System Administration.
  • Skills: Strong ITIL and deep technical troubleshooting skills to solve & safeguard Critical / Complex activities processed by previous L2 teams.


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