Current jobs related to Software Systems Technician - Willoughby City Council - beBeeSupport

  • System Software Developer

    3 days ago

    City of Parramatta Council, Australia beBeeAutomation Full time $90,000 - $120,000

    Key System Administrator PositionThe role of a SCADA Configuration and Test Engineer involves the design, development, maintenance, and refinement of software and configuration for the SCADA system.Essential Responsibilities:Contribute to the development of functional specifications for water and wastewater assets.Assist in designing, developing, and...

  • Software Engineer

    2 days ago

    Port Stephens Council, Australia BAE Systems Full time

    At BAE Systems Australia Do interesting work that MATTERSENJOY what you do GROW your career Be YOUWe work in a thriving sector – one that puts us at the forefront of exciting and meaningful work.Every day we push boundaries to produce some of the world's most innovative and ground breaking technology.Individually we all contribute to our...

  • Software Engineer

    18 hours ago

    Port Stephens Council, Australia BAE Systems Australia Full time

    About The OpportunityWe have a great opportunity for a Software Engineer to join our Aircraft Sustainment & Training based at the RAAF Base in Williamtown, reporting to the Senior Software Developer.We embrace flexible work arrangements at BAE Systems Australia, such as working a 9-day fortnight and hybrid working.ResponsibilitiesWork effectively as part of...

  • Software Engineer

    3 weeks ago

    Port Stephens Council, Australia BAE Systems (New) Full time

    At BAE Systems AustraliaDo interesting work that MATTERSENJOY what you doGROW your careerBe YOUWe work in a thriving sector – one that puts us at the forefront of exciting and meaningful work. Every day we push boundaries to produce some of the world's most innovative and ground breaking technology. Individually we all contribute to our success....

  • Software Engineer

    3 weeks ago

    Port Stephens Council, Australia BAE Systems (New) Full time

    At BAE Systems Australia- Do interesting work that MATTERS- ENJOY what you do- GROW your career- Be YOUWe work in a thriving sector – one that puts us at the forefront of exciting and meaningful work. Every day we push boundaries to produce some of the world's most innovative and ground breaking technology. Individually we all contribute to our success....

  • Technical Product Engineer

    2 weeks ago

    Willoughby City Council, Australia TOMRA Full time

    Company Description At TOMRA, we are dedicated to Clean Loop Recycling Our reverse vending technology collects used drink containers to ensure they are recycled back into new containers.This process helps reduce resource use, energy waste, and prevents pollution in oceans, streets, and landfills.We currently operate over 340 collection points across NSW,...

  • Fire Technician

    5 days ago

    Wollongong City Council, Australia Illawarra Mercury Full time

    Are you an experienced Fire Technician who like to work autonomously or with a team, has great customer service skills and even better attention to detail.O2 Fire is a Thirroul based Fire Service company with a reputation for delivering great service. We are wanting to add another technician to our team where you will conduct general routine servicing inline...

  • Technical Product Engineer

    4 weeks ago

    Willoughby City Council, Australia TOMRA Full time

    Company DescriptionAt TOMRA, we are dedicated to Clean Loop Recycling Our reverse vending technology collects used drink containers to ensure they are recycled back into new containers. This process helps reduce resource use, energy waste, and prevents pollution in oceans, streets, and landfills. We currently operate over 340 collection points across NSW,...

  • Electrical Technician

    4 weeks ago

    Wollongong City Council, Australia Illawarra Mercury Full time

    Supported by our team of engineering professionals, and coupled with your strong interpersonal and problem-solving skills, your responsibilities will include:Electrical panel construction and assembly.Troubleshooting motor control systems and industrial PLC control systems.Provide support for the installation of new electrical equipment.Ability to read and...

  • High Salary) Service Technician- Telehandlers – Sydney Branch

    4 weeks ago

    City of Parramatta Council, Australia All Lift Forklifts Pty Full time

    Service Technician- Telehandlers - Sydney BranchCompany Overview:All Lift Forklifts & Access Equipment is a leading provider of innovative solutions in the heavy equipment industry. We pride ourselves on delivering high-quality service and maintaining cutting-edge technology in the handling and construction sectors. We are located in Rydalemere.Job...

Software Systems Technician

2 weeks ago

Willoughby City Council, Australia beBeeSupport Full time $80,000 - $95,000
Job Title: Software Support Specialist

Job Summary:

The Software Support Specialist will provide technical support to customers regarding software-related issues with dental equipment. They will receive and administer customer calls, resolve software-related issues, and make follow-up outbound calls to evaluate customer satisfaction.

Key Responsibilities:

  • Provide technical support via phone for software-related issues with dental equipment
  • Administer and resolve software-related issues on inbound calls
  • Make follow-up outbound calls to evaluate customer satisfaction
  • Perform software pre-installs, installations, fault diagnostics, repairs, and migrations
  • Diagnose technical issues and communicate with the broader software support team as needed

Requirements:

To be successful in this role, you will need:

  • Exceptional IT support skills, responding to customers per established service level agreements
  • Proven ability to work successfully across multiple clients
  • Familiarity with the creation of help desk tickets, routing, and escalation of tickets
  • Excellent communication skills, both written and verbal
  • Advanced level computer skills with proficiency in the MS Office suite (Excel, Word, PowerPoint, and Access)
  • Strong interpersonal skills with a demonstrable ability to work within a changing environment
  • Ability to prioritize conflicting workloads and multitask
  • High levels of personal drive and motivation

Preferred Qualifications:

Knowledge of the Dental market and equipment would be desirable. Knowledge of Sidexis software would also be beneficial.

What We Offer:

This role offers the opportunity to work with a dynamic team and contribute to the success of the organization. As a Software Support Specialist, you will have the chance to develop your technical skills, work with a variety of software applications, and interact with customers from diverse backgrounds.

How to Apply:

If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.