Mercedes-Benz Gold Coast Sales Associate

1 month ago


Mudgeeraba, Queensland, Australia Mercedes-Benz Gold Coast Full time
Job Description

Casual Showroom Host at Mercedes-Benz Gold Coast.

Overview

Mercdes-Benz Gold Coast is a well-established motor dealership located in Robina. As a Casual Showroom Host, you will play a vital role in delivering exceptional customer experiences and contributing to the success of our New and Pre-Owned Vehicles Sales Department.

Salary & Benefits

We are offering an attractive salary package for this casual role, including a competitive hourly rate commensurate with industry standards. Please note that the estimated annual salary for this position is approximately $52,000-$60,000 based on a 40-hour workweek and assuming a consistent 20-hour weekly schedule.

Key Responsibilities
  • Meet, greet, and manage all visitors to the showroom while providing top-notch customer engagement.
  • Offer refreshments to guests entering the showroom.
  • Identify and respond to all vehicle enquires.
  • Conduct a seamless handover to the Sales Executive.
  • Determine guest status (e.g., walk-in, appointment, existing customer, or service).
  • Awareness of the overall objectives of the New and POV Vehicles Sales Department and assist in achieving planned objectives.
  • Attend sales briefings, weekly sales meetings, and training sessions.
Requirements

To succeed in this role, you must have:

  • Sound Product Knowledge.
  • Previous experience in retail or customer service essential.
  • Excellent rapport-building skills.
  • Strong interpersonal skills and communication skills.
  • Immaculate personal presentation.
  • Confident computer skills - able to pick up new systems.
  • An appreciation of the importance of building client relationships.


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