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Customer Service Ambassador

2 weeks ago

Blacktown, New South Wales, Australia West HQ Full time

About West HQ:

We're a diverse and friendly company that celebrates individuality. Our team is passionate about delivering exceptional service and takes pride in their work.

Our Gaming Crew:

A dynamic team of experts who know gaming inside out, providing top-notch customer service and ensuring our gaming floor is always clean and well-presented.

The Day-to-Day:

Gaming Attendants are responsible for delivering outstanding customer experiences across our gaming services, including TAB and Keno. They ensure the gaming floor is well-maintained and uphold harm minimisation strategies through compliance standards.

Our Ideal Candidate:

We're looking for someone with a passion for delivering high-quality service, a warm and engaging personality, and excellent communication skills. While previous gaming experience is beneficial, it's not necessary – we provide on-the-job training to help you succeed.

Availability:

We operate across various days, nights, and weekends, so flexibility is key. You can expect to be on your feet, walking and standing throughout your shift, which can last up to 10 hours with regular breaks.

The Benefits:

  • Free lunch or dinner
  • Complimentary gym membership to ONE55
  • Discounts on accommodation, dining, and sport & recreation programs
  • TREAT rewards and recognition program
  • Sweet birthday treats and staff offers
  • Free secure undercover parking
  • Access EAP support
  • Corporate rates with Medibank Private