Technical Support Specialist
2 weeks ago
The ACIC is seeking a highly skilled Technical Support Specialist to join its Service Desk team in Canberra. As a key member of the team, you will be responsible for providing exceptional technical support services to internal and external stakeholders.
Key Responsibilities:- Conduct first-level troubleshooting and diagnose technical issues on a range of systems
- Support the use of hardware and help manage hardware inventory, including desktops, laptops, and mobile phones
- Provide assistance with administrative tasks and data entry
- Assist in creating Knowledge Base Articles (KBAs)
- Participate in after-hours on-call roster
We are looking for an individual with a passion for delivering excellent customer service and a genuine interest in information technology. The successful candidate will have strong analytical and problem-solving skills, be detail-oriented, and able to work cooperatively in a small team environment.
Essential Qualifications:- Tertiary ICT qualifications or equivalent experience are highly regarded
The ACIC offers a competitive salary package, including a base salary of $74,422 - $80,807 per annum, as well as opportunities for professional development and growth.
We pride ourselves on our vibrant culture and commitment to diversity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander peoples, women, people with disability, people from culturally and linguistically diverse backgrounds, those who identify as LGBTIQ+, neurodiverse, mature-aged employees, and carers.
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Technical Support Specialist
3 weeks ago
Canberra, ACT, Australia Randstad Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team in Canberra. As a key member of our ICT support team, you will provide technical assistance and advice to ensure seamless operations.Key ResponsibilitiesProvide technical support domestically, including travel opportunities.Offer general technical guidance and...
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Technical Support Specialist
2 weeks ago
Canberra, ACT, Australia Randstad Full timeAt Randstad Digital, we are seeking a highly skilled Technical Support Specialist to join our team in Canberra. This is an exciting opportunity for someone who wants to leverage their technical expertise and passion for problem-solving to drive business success.About the RoleWe are looking for a detail-oriented and organized individual with excellent...
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Technical Support Specialist
3 weeks ago
Canberra, ACT, Australia Fujitsu Full timeAbout the Role">We are seeking a highly skilled and experienced Technical Support Specialist to join our team. As a key member of our IT infrastructure support team, you will be responsible for providing top-notch technical support to our customers. ">Your primary responsibilities will include:Providing Level 2 and 3 technical support for desktops, laptops,...
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Technical Support Specialist
3 weeks ago
Canberra, ACT, Australia Ricoh Imaging Europe Full timeEstablished in 1936, Ricoh Imaging Europe offers a wide range of products and solutions that empower individuals to create, capture, and connect.We are currently seeking a skilled Technical Support Specialist to join our team in the role of Field Service Technician.The ideal candidate will possess excellent technical aptitude and have experience in resolving...
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Technical Support Specialist
1 month ago
Canberra, ACT, Australia Fujitsu Full timeAbout the RoleAt Fujitsu, we are looking for a skilled Technical Support Specialist to join our team. As an On-site IT Technician, you will be responsible for providing top-notch technical support to our clients. Your primary goal will be to ensure that our customers' desktop, infrastructure, and services are running smoothly across multiple technology...
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Technical Leadership and Support Specialist
3 weeks ago
Canberra, ACT, Australia ACT Government Full timeJob DescriptionWe are seeking an experienced Technical Leadership and Support Specialist to join our team. The successful candidate will have a proven track record of delivering technical solutions, leading teams, and providing exceptional customer service.About the RoleThis is a full-time position based in Canberra, with an estimated salary of $110,000 -...
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Canberra, ACT, Australia Australian Defence Force Full timeAbout the RoleAs a Technical Support Specialist for Defence Operations with the Australian Defence Force, you will be an integral part of a dynamic team working on various projects and exercises. This role offers a unique opportunity to develop your skills in technical maintenance and support tasks while working with cutting-edge equipment.
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Technical Support Specialist
4 weeks ago
Canberra, ACT, Australia Randstad Full timeAs a Technical Support Specialist with Randstad Digital, you will play a crucial role in providing expert technical support to clients across various industries. Based in Canberra, this 12-month contract position offers an opportunity to work on complex ICT systems, desktop support, and network infrastructure.About the RoleThis senior technical position...
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Senior Technical Support Specialist
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Canberra, ACT, Australia Datacom Full timeAbout the OpportunityWe are seeking an experienced Senior Technical Support Specialist to join our team. As a senior analyst, you will be responsible for providing top-notch technical support to our clients, ensuring efficient and effective customer service.In this role, you will work closely with our clients to troubleshoot and resolve complex technical...
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Technical System Support Specialist
1 month ago
Canberra, ACT, Australia Leidos Full timeAbout the RoleWe are seeking a talented system administrator or support analyst to join our team in Canberra, working on exciting classified programs for Leidos Australia's Intelligence business line.As a Technical System Support Specialist, you will provide Level 2 and Level 3 ITSM support for mission system applications, working in a small support team to...
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Technical Support Specialist
3 weeks ago
Canberra, ACT, Australia Randstad Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team in Canberra.
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Technical Support Specialist
4 weeks ago
Canberra, ACT, Australia CYOS Solutions Full timeAbout CYOS SolutionsCYOS Solutions is a dynamic organization that empowers its teams to deliver high-quality IT services. Our company culture emphasizes collaboration, innovation, and excellence in all aspects of our work.Job OverviewWe are seeking an experienced Technical Support Specialist to join our team. This role will be responsible for providing...
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Senior Technical Support Specialist
1 month ago
Canberra, ACT, Australia Leidos Full timeJob SummaryLeidos is seeking a skilled Senior Technical Support Specialist to join our team in CIO Services. This role is primarily responsible for providing technical support for corporate computer hardware, software, network, and telecommunication systems.Key ResponsibilitiesDiagnose and resolve technical issues and requests from corporate computer...
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Technical Support Specialist
3 weeks ago
Canberra, ACT, Australia Green Light Full timeJob DescriptionWe are seeking a highly motivated and detail-oriented Technical Support Specialist to join our Canberra delivery team. As a key member of the team, you will provide exceptional customer service to end-users, resolving technical issues and managing incidents through to resolution.About the RoleProvide high-level customer service to end-users...
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Canberra, ACT, Australia ignite Full timeJob Description:We are seeking experienced Technical Support Specialists to join our team in Canberra. The successful candidates will work with a cutting-edge service management tool and provide technical support for end-user devices, including Windows OS and Office 365 administration.Responsibilities:Manage incident tickets and requests from...
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Infrastructure Specialist
3 weeks ago
Canberra, ACT, Australia Emanate Technology Full timeUnlock a Career in Infrastructure at Emanate TechnologyEmanate Technology, a prominent Australian government department leading the nation's international engagement, is seeking an experienced Infrastructure Specialist to join its domestic technical support team.About the RoleThis is an exciting opportunity for a skilled professional to contribute to the...
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Technical Support Specialist
4 weeks ago
Canberra, ACT, Australia ACT Government Full timeJob DescriptionWe are seeking an exceptional leader to join our team as a Technical Support Specialist in the ICT Leadership role. This position requires a unique blend of technical expertise and leadership skills, with a strong focus on delivering high-quality solutions and services.About the RoleThis is a key leadership position within the ACT Government,...
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Canberra, ACT, Australia ignite Full timeCompany OverviewIgnite is a dynamic and innovative organization that values collaboration and effective incident resolution. We are seeking a skilled Technical Support Specialist to join our team.About the RoleWe are offering a 6-month non-ongoing opportunity as a Content Manager (Admin Helpdesk Support) with a talented team to tackle helpdesk enquiries,...
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Technical Support Specialist
1 month ago
Canberra, ACT, Australia Clicks IT Recruitment Full timeJob Summary:As a Technical Support Officer at Clicks IT Recruitment, you will be the first point of contact for customers seeking assistance with technical issues.About the Role:Our ideal candidate will have strong communication skills and a problem-solving mindset to guide users through troubleshooting processes and help resolve their technical challenges...
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Marine Technical Specialist
2 weeks ago
Canberra, ACT, Australia Australian Defence Force Full timeAs a highly skilled Marine Technical Specialist, you will be the technical expert on marine systems for the Australian Defence Force. You will be responsible for ensuring the smooth operation of the ship's mechanical engineering plant across power, propulsion, and auxiliary systems.You will be a trusted member of the ship's Command Team, providing technical...