Retail Store Operations Manager

1 month ago


Sydney, New South Wales, Australia Platypus Full time
Store Manager Opportunity at Platypus

We are seeking a skilled Retail Store Operations Manager to lead our team in Sydney CBD.

This role requires driving sales and KPIs, customer engagement, and team member coaching and development. You will work collaboratively with your Area Manager to identify areas of opportunity for your store and team in a high-profile space.

Key Responsibilities:

  • Elevate store operations to achieve optimal results in sales targets, KPIs, store presentation, visual merchandising, stock levels, wage control, and shrinkage.
  • Motivate your team to achieve optimal results in KPIs and added value targets across stores.
  • Closely monitor store sales to achieve daily, weekly, monthly, and yearly targets – acknowledge outstanding results and identify any areas of missed opportunity.
  • Effectively manage wage costs in store, adhering to weekly wage targets and company rostering standards.
  • Coach and mentor your team to maintain high team morale and encourage their individual development by ensuring training and succession plans are in place.
  • Ensure efficient OH&S management and adhere to state and national OH&S legislation.

Benefits and Culture:

  • 40% discount on Accent Group brands | Hype DC, Skechers, Platypus, Vans & many more.
  • Tuesday to Saturday roster – two consecutive days off in a row to maintain a healthy work-life balance.
  • Access to our 'Employee Benefits' program which includes discounted Gym Memberships & Health Insurance packages.
  • Work amongst premium product alongside fellow passionate and dedicated sneakerheads.
  • Training & development to grow your career.
  • Opportunity to join the Future Leaders program which includes leadership training workshops, yearly global conferences, awards nights and much more.

To Succeed in this Role:

  • 1+ years retail store management experience in a fast-paced environment.
  • A motivated and driven attitude.
  • A passion for leading and inspiring a team to succeed.
  • The ability to think strategically to identify missed opportunities and have a proven track record in driving sales and KPIs.
  • Being operationally excellent and experienced with stock control and visual merchandising.
  • Experience with effectively managing a roster and wage control.

Salary: $80,000 - $110,000 per annum, depending on experience.



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