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Regional IT Analyst
2 months ago
We are seeking a highly motivated and organized individual to join our regional IT team in Braeside, Melbourne. As a Graduate Regional IT Analyst, you will play a key role in supporting and provisioning IT services, including End-User Computing, networking, local infrastructure, and identity & access management.
Key Responsibilities:- Provide technical support to end-users, troubleshooting and resolving hardware and software issues.
- Install, configure, and maintain computer systems and related configuration data.
- Collaborate with the 24x7 Service Desk, regional colleagues, and specialist teams overseas.
- Assist in the implementation and maintenance of IT policies and operating procedures.
- Document and maintain accurate records, including incident, request, change, inventory, and procedural information.
- Procure and deploy IT equipment and software.
- Manage the triage of Incidents & Requests, working as part of a regional team in a time zone.
- A graduate in an IT discipline at TAFE or University level.
- Some industry experience or exposure to operational IT or Customer Service environments.
- Knowledge of Microsoft technologies, including Windows 10/11, 365, Active Directory, Microsoft Identity Management, and InTune.
- Ability to be cool and logical in a crisis, methodical with a problem, and organized with varied work demands.
- Willingness to travel occasionally to provide on-site support or be involved in projects.
We believe in supporting and developing our people and offer practical experience, training, and coaching as you establish and progress your Aggreko career. Occasional travel is expected, estimated once per quarter depending on business needs. Valid work rights are necessary to be successful for this opportunity.
We welcome people from different backgrounds and cultures, and respect people's unique skills, attitudes, and experiences. We encourage everyone to be themselves at work because we know that's how we do our best, for each other, for our customers, for the communities where we work, and for our careers.
Equal Opportunity Employer, including disability and veterans.
