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Adelaide, South Australia Frontline Recruitment Full time{"title": "Retail Operations Manager", "description": "As the Retail Operations Manager, you will oversee the day-to-day operations of our retail space, ensuring a seamless shopping experience for our customers. Your leadership will play a crucial role in enhancing our pharmacy\u2019s reputation as a trusted healthcare provider and retail destination. This...
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Retail Operations Manager
2 months ago
Savers Australia Pty, Ltd. has evolved significantly since its humble beginnings as a thrift shop. We've grown from a single store to a global leader in the reuse industry. Our mission is to champion reuse and make a positive impact on our community.
About the RoleThe Retail Manager is a key leadership position responsible for overseeing our Retail Operations Team at our Kilburn store. The team's primary focus is to provide exceptional customer service to our customers and donors.
Key Responsibilities:- Analyze sales data to optimize the sales floor and maximize sales.
- Meet with the Store and District Manager to plan and strategize for the next retail quarter.
- Coach team members on providing outstanding customer service at our registers.
- Welcome new team members and ensure they have a positive onboarding experience.
- Lead by example and demonstrate exceptional customer service skills.
To be successful in this role, you will have a mix of the following:
- Availability for full-time hours, including weekends.
- Experience managing teams in a fast-paced environment, preferably in retail, production, warehousing, hospitality, or customer-focused industries.
- Strong communication and coaching skills to empower and inspire your team.
- A customer-focused mindset and a passion for providing exceptional service.
- A willingness to learn and adapt to new situations.
- A commitment to doing the right thing and standing up for what's right.
- A recognition of the value of diversity and inclusivity in the workplace.
We are a team of passionate individuals who are dedicated to making a positive impact on our community. We offer:
- Training and career development opportunities.
- Bonus incentives for outstanding performance.
- A supportive and inclusive work environment.
- The opportunity to work with a dynamic and growing company.
