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Installation and Maintenance Services Professional

3 weeks ago


Council of the City of Ryde, Australia Internetwork Expert Full time

An exciting opportunity has arisen for a skilled Field Service Engineer to join our NSW team, delivering exceptional service and support to our valued customer base.

About the role
We are seeking a highly motivated Field Service Engineer to provide on-site Corrective and Preventative maintenance on customer equipment, ensuring customer satisfaction and building long-lasting relationships.

The ideal candidate will have a strong technical aptitude, excellent communication and interpersonal skills, and a proven track record of delivering exceptional customer service.

Responsibilities

  • Provide on-site Corrective and Preventative maintenance on customer equipment.
  • Install and support Colour and B&W print equipment and ancillary products with associated software & services solutions.
  • Work within a team of dedicated technicians and report directly to the Service Delivery Manager.

Requirements

  • Demonstrated experience in a similar role and/or network, IT and technical knowledge/understanding.
  • Strong verbal and written communication skills.
  • Strong customer service skills.
  • Excellent organisation and time management skills.
  • Driver's License and Working with Children Check.
  • Current Australian working rights are essential (Visa sponsorship is not available).

Benefits

  • Competitive remuneration package, including a base salary of approximately $70k (dependent on experience), and a fully serviced motor vehicle (including fuel, eTag, and servicing) valued at approximately $20k.
  • Mobile phone and uniform.
  • Access to an onsite gym at our Macquarie Park office.
  • Collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself.