Customer Service Representative

2 weeks ago


Wangaratta, Australia Coles Full time

At Coles Supermarkets, we're looking for a skilled Customer Service Agent to join our team. As a CSA, you'll be responsible for delivering customer orders to their homes, safely navigating local neighbourhoods, and helping with picking and packing orders to the highest standard.

About the Role

This is a part-time position that requires flexibility, with shifts running from 5am-1pm and 1pm-11pm, including early mornings, evenings, and weekends. You'll need to have an Unrestricted Australian Drivers Licence and a safe driving record, as well as the confidence to safely drive and navigate through busy streets and suburban roads.

About You

  • You'll be committed to providing great customer experiences, working with enthusiasm, energy, and pace.
  • You'll be active, as you'll be on your feet, lifting and carrying groceries from the van to your delivery points.
  • You'll be available to work flexible hours, including early mornings, evenings, and weekends.

What We Offer

At Coles, we're committed to creating a workplace that's safe and respectful for our team. We offer flexible work, additional leave, and parental leave entitlements. We're continuing to build a gender equitable team and a culture that's just as diverse, inclusive, and welcoming as the communities we serve.

We're happy to adjust our recruitment process to support candidates with disability. For further information, visit the 'Our Recruitment Process' section of our careers site or email inclusionrecruitment@coles.com.au



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