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Experience Coordinator for Customer Service and Sales
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The role of Senior Reservations Consultant plays a vital part in supporting the day-to-day operation of our customer service and booking processes. Key responsibilities include training and mentoring new team members, maintaining up-to-date training materials, and assisting in the development and revision of Standard Operating Procedures (SOPs). In addition, the successful candidate will provide relief support in the Reservations Supervisor role, stay up to date with all products, timetables, and current promotions, and contribute to the success of the team.
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