Technical Infrastructure Manager

1 week ago


Macquarie Park, Australia Singtel Full time
About Us

At Optus, our vision is to be Australia's most loved everyday brand. We strive to provide exceptional customer experiences and drive innovation in the telecommunications industry.

Salary Information

We offer a competitive salary range of $120,000 - $180,000 per annum, commensurate with experience.

Job Description

As a Technical Specialist at Optus, you will play a critical role in ensuring the smooth operation of our technical facilities. Your responsibilities will include:

  • Leading all aspects of AC, DC, UPS, power generation, cooling, and fire systems
  • Managing sophisticated, high-risk change requests and fault scenarios
  • Representing field operations in network strategy and supervising operational benefits aligned with organisational assurance strategy
Your Day-to-Day Responsibilities

In this role, you can expect to:

  • Provide strategic feedback on cost drivers and mitigation initiatives
  • Support vendor governance by managing relationships and ensuring compliance
  • Contribute to the development of sourcing solutions aligned to the delivery of required services
  • Review performance metrics, incidents, maintenance, and costs for contracted services
  • Assess and approve service delivery variations and revise rate quotes for compliance
Required Skills and Qualifications

To succeed in this role, you will need:

  • Relevant professional qualifications in facilities management or a related field
  • Hands-on experience in managing outsourced services and operational governance
  • A clear understanding of key drivers, influences, and processes associated with building and operating networks
  • Detailed knowledge of operations and platforms
Benefits

We offer a range of benefits, including:

  • Discounts on Optus services and access to corporate partner discounts
  • Access to all required tools of trade, such as phones, computers, and car fleets
  • Inclusive paid parental leave and access to resources and support via the 'Parents at Work portal'


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