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Driver Trainer

2 months ago

Northern Beaches Council, Australia ComfortDelGro Australia (CDC) Full time
About Us

ComfortDelGro Australia (CDC) is a leading private bus operator in NSW, providing passenger transport services to Sydney's Northwest, Hunter Valley, and Blue Mountains regions.

We value our people as our most valuable asset, operating in seven countries with over 24,300 employees and serving more than 2 million commuters daily. Our international company has a reputation for providing a safe and reliable public transport network that meets customer and community needs.

The Role

The Learning and Development department at CDC NSW has an exciting opportunity for a qualified Driver Trainer to deliver training initiatives to our Drivers and Depot Support Staff. This role reports to our Learning and Development Manager and will be based at our Terrey Hills depot with travel to various other depots in the North Shore.

Key Responsibilities
  1. Train, develop, support, coach, and mentor Drivers and Depot Support Staff to meet CDC NSW standards for safety, driving behaviors, and customer experience.
  2. Ensure training and on-road assessments are completed to the standards and requirements of CDC NSW and other stakeholders.
  3. Ensure new Drivers and Depot Support Staff are adequately onboarded to the induction plan appropriate to their role.
  4. Conduct pre-employment driving assessments and provide outcome and feedback as required for the recruitment process.
  5. Maintain up-to-date knowledge of licensing and regulatory requirements for Drivers.
  6. Prepare and maintain training resources and materials for compliance purposes.
  7. Comply with NSW state's WHS, Regulations, and Codes of Practice.
  8. Comply with CDC NSW's WHS and Risk Management Policies and Procedures.
  9. Ensure all accidents and incidents are investigated promptly.
  10. Report hazards and incidents.
About You

To be successful in this role, you must have:

  1. Current MR license, NSW Bus Drivers Authority, and NSW Working with Children Clearance.
  2. Certificate IV in Training and Assessment (TAE40116 / TAE40110).
  3. Certificate IV in Transport & Logistics (Road Transport – Heavy Vehicle Driving Instruction).
  4. Previous experience in training and/or mentoring.
  5. A passion for health and safety and providing a professional and memorable customer experience.
  6. Resilience and ability to work under pressure.
  7. Excellent time management and communication skills.
  8. Intermediate proficiency in MS Office Programs (Outlook, PowerPoint, Excel).
Desirable Qualifications
  1. Current HR Licence.
  2. Experience training individuals for MR and HR licence upgrades.
  3. Previous hands-on experience maintaining records in a Learning Management System (LMS).

This is a critical role ensuring we maintain the highest standards for our Driver workforce in providing a safe and comfortable journey to assist our customers in reaching their destinations.