Quality Assurance Specialist

4 days ago

Sydney, New South Wales, Australia beBeeCompliance Full time $100,000 - $120,000

Job Summary

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We are seeking a detail-oriented Quality Assurance Lead to champion best practices and drive continuous improvement across our programs. This role will play a pivotal part in ensuring compliance, quality, and integrity throughout our operations, supporting our commitment to inclusive employment and positive outcomes for the individuals we support.

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About the Role

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The successful candidate will lead compliance oversight for our program, ensuring alignment with legislation, guidelines, and internal policies. They will maintain expert knowledge of national and state quality frameworks, standards, and risk management principles.

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This includes conducting regular audits and quality reviews to identify gaps and drive continuous improvement, providing strategic guidance to operational teams on embedding compliance into daily practices, developing and delivering training and resources to support consistent, compliant service delivery, and monitoring performance frameworks and quality indicators to inform decision-making and planning.

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Key Responsibilities

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  1. ">
  2. Lead compliance oversight for our program, ensuring alignment with legislation, guidelines, and internal policies.">
  3. Maintain expert knowledge of national and state quality frameworks, standards, and risk management principles.">
  4. Conduct regular audits and quality reviews to identify gaps and drive continuous improvement.">
  5. Provide strategic guidance to operational teams on embedding compliance into daily practices.">
  6. Develop and deliver training and resources to support consistent, compliant service delivery.">
  7. Monitor performance frameworks and quality indicators to inform decision-making and planning.">
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Required Skills and Qualifications

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  • 3+ years' experience in compliance, audit, or quality assurance within disability employment services.">
  • Tertiary qualifications in compliance, quality management, employment services, or a related field.">
  • Demonstrated understanding of DES/IEA guidelines, contractual obligations, performance frameworks, and regulatory requirements.">
  • Proven ability to interpret complex guidelines and translate them into practical operational processes.">
  • Experience in leading or supporting accreditation and audit processes, managing risk, and driving continuous improvement.">
  • Unrestricted Driver's License.">
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What We Offer

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A professional, family-friendly culture where everyone belongs. Flexible working arrangements, not-for-profit salary packaging, access to discounted private health insurance, Fitness Passport, an employee assistance program, and an onsite café at Head Office.

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Selection Criteria

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Candidates must demonstrate their ability to meet the required skills and qualifications. A Working With Children Check and NDIS Worker Screening Check will also be required.

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Seniority level: Associate Employment type: Full-time Job function: Quality Assurance Industries: Non-profit Organizations

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