Policy Claims Coordinator
3 days ago
This position involves providing exceptional and professional claims service to customers and stakeholders, utilising the services of external providers.
Key Responsibilities- Manage and administer new claims, including liaising with customers and other parties.
- Undertake technical claims administration, including gathering information, claims determination, preparing correspondence, calculating settlements and processing payments.
- Assist in the preparation, monitoring and analysis of claims data.
- Identify and pursue all opportunities of recovery.
- Monitor outstanding claims via a diary system to ensure prompt settlement, in line with internal procedures and policies, which meet quality assurance and service standards.
- Built strong relationships with internal and external customers and stakeholders.
- Excellent interpersonal skills.
- Strong decision-making skills.
- Able to work well within a team.
- Able to work unsupervised.
- Understanding of covers and policy wordings.
- Ability to recognise trends and anomalies of claims data.
- We offer professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
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Insurance Claims Specialist
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Adelaide, South Australia Strata Community Insurance Full timeJoin to apply for the Claims Consultant role at Strata Community InsuranceAt Strata Community Insurance, we've spent decades delivering tailored insurance solutions that protect Australia's strata communities. As a privately owned specialist insurer, we are known for our deep expertise, reliable service, and strong industry partnerships.We're now looking for...
