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Transportation Service Professional

2 weeks ago

Perth, Western Australia beBeeCustomerService Full time $60,000 - $80,000
Ground Transport Officer

Are you passionate about delivering exceptional customer service and ensuring a safe travel experience for airport visitors? We are seeking a friendly and approachable Ground Transport Officer to join our team at Perth Airport.

Job Description:

As a Ground Transport Officer, your primary responsibility will be to provide guidance, information, and assistance to all Perth Airport visitors. You will deliver exceptional customer service, respond promptly to customer inquiries, and conduct patrols and routine inspections of Perth Airport roadways, forecourts, and facilities.

Key Responsibilities:
  • Provide excellent customer service and respond promptly to customer inquiries.
  • Conduct patrols and routine inspections of Perth Airport roadways, forecourts, and facilities.
  • Identify any defects, hazards, or suspicious activity and ensure area safety.

Our ideal candidate is someone who has a proven history and passion for working within a customer service space. They possess an approachable manner, great listening skills, and communication abilities.

Requirements:
  • Proven history and passion for working within a customer service space.
  • Approachable manner and ability to build rapport quickly.
  • Great listening skills and communication abilities.
  • A full Driver's Licence.
  • A WACE certificate (or equivalent).
  • Experience in Basic Worksite Traffic Management and Traffic Control (pre-requisite Construction White Card) or the willingness to obtain these qualifications.
  • Desirable: Experience in RIIWHS302D - Implement traffic management plan and RIIWHS250D - Control Traffic with a stop-slow bat, along with a First Aid qualification.

Perth Airport is committed to building a diverse and inclusive team representative of the community we serve. We welcome and encourage applications from all backgrounds.