Service Delivery Manager
2 weeks ago
Perth Service Management Role
A seasoned Service Manager is required to lead the daily operations of our service department in Perth. This key role ensures customer satisfaction, efficient service delivery, safety, and compliance, while driving business growth.
The Ideal Candidate:
- Must have tertiary qualifications in business, logistics, management, or a related field.
- Previous experience successfully managing a service department or teams is essential.
- A strong communicator with excellent leadership skills is required.
- The ability to work under pressure and manage priorities is crucial.
- Familiarity with Microsoft Office Suite and a valid driver's license are also necessary.
Job Responsibilities:
- Manage daily requirements of the service department, including people, performance, training, operations, financials, safety, and planning.
- Build and maintain customer relationships to ensure escalated issues are addressed in a timely manner.
- Ensure policy and procedures are enforced throughout the service department.
- Maintain the service and maintenance of fleet vehicles.
Benefits:
- $120k + superannuation package.
- $15k car allowance.
- Incentive bonus for outstanding performance.
- Full-time permanent role with opportunities for career progression, training, and development.
About Us:
A.I.R Recruitment is a national award-winning boutique recruitment agency based in Newcastle, driven by passion and the challenge of connecting quality candidates to careers that deliver success.
Estimated Salary Range: $120,000 - $150,000 per annum, depending on experience and location.
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