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Hospitality Leadership Role

1 week ago

Sydney, New South Wales, Australia Four Seasons Hotels Ltd Full time
Key Responsibilities

The Concierge Team Lead will be responsible for:

  • Leading a team of concierges to deliver exceptional guest experiences
  • Maintaining accurate records, logs, and reports
  • Staying updated on industry trends and local events
  • Ensuring seamless daily operations of the Concierge department
  • Resolving guest concerns and complaints promptly and effectively

To succeed in this role, you will need to demonstrate strong leadership presence, excellent communication and interpersonal skills, and a passion for providing memorable guest experiences. If you have proven experience as a Concierge leader, preferably within a large hotel that delivers five-star quality, we encourage you to apply.