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Gaming Services Ambassador

3 weeks ago


Brisbane, Queensland, Australia beBee Careers Full time
Gaming Services Host Position

We are seeking a Gaming Services Host to maintain a high level of customer service and provide a positive guest experience through proactive engagement with our guests.

This is a great opportunity to showcase your skills and thrive in the Premium Services Gaming team, where you will be responsible for:

  • Meeting and greeting guests at the entrance to the private gaming area.
  • Developing and maintaining relationships with customers to achieve established service standards and repeat business.
  • Signing up new members to the Star Club loyalty programme.
  • Assisting the marketing department in related activities including promotions, tournaments, gift days, events, functions and the rewards programme.

To be successful in this role, you must have:

  • Experience in a guest service-related field.
  • Excellent verbal and written communication skills.
  • The ability to work on a 24/7 rotating roster.
About the Role

You will take pride in ensuring a fun and unforgettable experience for our guests. Your ability to work collaboratively with a large and diverse team will set our Premium Services Gaming Team up for success.

What We Offer

We offer a range of benefits, including:

  • A complimentary buffet meal on every shift.
  • Uniform laundered and ready for you daily on property.
  • Discounted parking available in the city.
  • Up to 30% Discounts across award-winning restaurants and accommodation.
  • Career development, training, and courses via The Star Academy – limitless career opportunities.
  • An organisation that values diversity, teamwork and bringing your best self.
  • Lifestyle discounts including gym memberships, retail discounts and laundry services.