
Store Operations Manager
1 day ago
Job Title: Store Operations Manager
">We are seeking a highly skilled and motivated individual to join our team as a Store Operations Manager. As a key member of our store leadership team, you will be responsible for ensuring the smooth day-to-day operations of the store, maximising sales opportunities through coaching and developing a team, maintaining store presentation and merchandising, and leading store safety.
">What You Will Do:
">- ">
- Assist with leading, coaching and developing a small team">
- Provide high level of customer service, assisting customers with product selection and technical advice">
- Build strong relationships with new and existing customers">
- Tint/prepare paint products to customer requirements">
- Maintain stock control and management of inventory">
- Act as escalation point for customer inquiries">
- Process POS and end of day transactions">
- Make local deliveries to trade customers as need using the company vehicle">
- Assist with in-store displays, store presentation and merchandising">
- Assist Sales team in growing trade, industrial and retail business">
- Drive safety first approach in store">
Requirements:
">Leadership skills complemented by an experience in coaching, developing and mentoring teams
">Previous experience working as a 2IC in a customer service role in retail/sales
">Strong people and customer engagement skills
">A genuine desire to deliver and be a leader for outstanding service
">Point of Sale (POS) system knowledge or appropriate tech-savvy
">Experience with stock handling and merchandising
">Effective time management and planning capability
">Resilience to handle work related pressures such as workload, pace or conflict
">Autonomy to either follow processes or make meaningful value-adding improvement
">An unrestricted driver's licence and the capacity to perform manual tasks e.g. lifting of 15 litre cans of paint.
">Benefits:
">50% off retail price of Haymes Paint manufactured products, including friends and family discounts
">6% Medibank Corporate discount
">20% New Balance discount
">Ongoing training and support
">Access to a range of workplace health and wellbeing initiatives
">Professional development opportunities
">Please apply by including a recent resume and responding to the selection questions.
">Applications will close when a suitable candidate is identified.
">For further information about the role or for a confidential discussion contact Regional Stores Operations Manager.
">We are a committed employer who values our employees and provides a supportive work environment.
">Our goal is to provide exceptional service to our customers while maintaining a safe and healthy work environment.
">We are an equal opportunity employer and welcome applications from all qualified candidates.
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