Team Leader Developer Services

2 weeks ago

District of Gungahlin, Australia Icon Water Full time
About the Role

We are seeking a highly skilled and experienced Team Leader Developer Services to join our team at Icon Water. As a key member of our organization, you will play a critical role in leading a team of engineers and tradesmen to ensure the design and construction of new water supply and sewer assets meet our high standards.

Key Responsibilities:

  • Manage and lead the team to deliver a high-quality design and inspection service in an effective and efficient manner.
  • Custodian introducing business transformation initiatives such as user pay schemes, certification schemes, business process redesign, customer-centric information and workflow development, and developer education programs.
  • Support the Manager Urban Development Services as the point of contact for internal and external stakeholders on matters escalated.
  • Liaise with developers, consultants, contractors, suppliers, and other government organizations on matters involving acceptance of new hydraulic assets.
  • Manage sensitive, complex, or policy matters that may arise in the ACT developer environment, developing and proposing options for resolution.
  • Represent Icon Water at outside forums as appropriate regarding developer matters.
  • Manage the allocation of resources, planning, and organizing training, and developing Performance and Development Plans (PDPs) for the team and within the branch as required.
  • Provide or source technical input to the work of the section, resolving more complex issues arising from external inquiries or work carried out by the section.
  • Administer the requirements of the Icon Water Supply and Sewerage Standards, Service and Installation Rules, and other statutory requirements and standards relevant to urban development.
  • In consultation with the team manager, assess costs of gifted assets.
  • Provide analysis and management information on developer services issues and assist in other areas as requested.

Requirements:

  • Civil/Mechanical engineering degree preferred.
  • Sound ability to read and understand engineering drawings and understanding of advanced water and sewer hydraulic design. Working experience in water utility network design or construction is highly regarded.
  • Ability to effectively deal with senior internal and external stakeholders in a rational and considered manner, potentially in confrontational situations, and arrive at effective solutions.
  • An awareness of political issues that might arise through individual projects and ability to rationally resolve.
  • Ability to effectively manage staff and budgets and demonstrate ability to plan, manage, and implement specific tasks and projects.
  • Ability to effectively manage the establishment and application of technical standards and legal policy requirements.
  • Skills and attributes demonstrating attention to detail, decisiveness, and leadership skills.
  • Ensure accuracy, foster teamwork, work proactively, set and achieve long-term goals, and analyze information to make practical decisions.

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