Logistics Operations Manager
7 days ago
Company Overview:
IKEA is a global home furnishings company that aims to create a better everyday life for the many people. We believe in creating a positive impact on people, society, and the planet through our products and services.
We are guided by our values of equality, diversity, and inclusion, and we strive to provide a safe and healthy working environment for all our employees.
About this Role:
This is a permanent full-time role as a Goods Flow Team Leader. As a key member of the warehouse team, you will be responsible for managing and supporting the day-to-day operations, activities, and co-workers of the Goods Flow team.
Responsibilities:
- Day-to-Day Operations: Manage and support the day-to-day operations of the Goods Flow team, including rostering, breaks, and ensuring KPIs are communicated and achieved throughout the team.
- Safety Mindset: Ensure that yourself and the co-workers around you possess a safety mindset, work in compliance with internal IKEA regulations, standard operating procedures, and local legislation relating to health, safety, and security, and the environment.
- Logistics Operations: Plan, organise, and monitor the logistics operations, ensuring co-workers are aware of their responsibilities and processes are complete on time.
- Talent Management: Secure recruitment, retention, performance management, succession planning, and competence development of the team.
- Team Development: Ensure co-workers are actively supported in their daily work and actively develop, coach, and mentor your team through set reviews and on-the-job conversations.
- Daily Goods Flow Operation: Secure effective, qualitative, and efficient daily goods flow operation to guarantee customer shopping experience through quality of products, merchandising, and stock accuracy.
Requirements:
- Passion for Logistics: Be passionate about logistics and how it contributes to creating customer satisfaction and a seamless shopping experience.
- Strategic Thinking: Comfortable working a mix of strategic, tactical, and operational tasks. Enjoy working in a fast-paced, vibrant, and changing multidimensional environment.
- Leadership Skills: A people's person, with proven experience leading and developing people, and thrive in building relations and influencing others.
- Safety Focus: Able to demonstrate a strong safety mindset, leading yourself and others, to provide a safe working environment, while delivering results.
- Problem-Solving: A forward thinker who works calmly under pressure, taking ownership of quick decisions and problem-solving.
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