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Operational Excellence Manager

2 weeks ago

Sydney, New South Wales, Australia beBee Careers Full time
Operations Management Lead

This role will oversee legal, procedural, and functional operations of the region. The person will be responsible for planning, assessing, coordinating, managing, and reporting on key processes to support business operations.

  • Ensure departmental decisions and project plans in various business operations are in line with overall plans and vision.
  • Support in obtaining information and identifying key issues for laying down the annual operating plan for the region.
  • Collaborate with stakeholders to coordinate, facilitate, and execute the strategic direction of the organization's operations, other than revenue generation.
  • Identify, recommend, and build efficient new business processes, technologies, and systems, and ensure continuous improvement in existing ones.
  • Work closely with relevant teams to review/assess strategy, supervise progress, recommend adaptations or modifications in line with changes in external environment or internal requirements.
  • Lead and oversee the day-to-day, non-revenue operations to keep the business performing at its peak.
  • Drive the business continuity function by developing and enforcing policies, processes, controls, and best practices to achieve maximum potential.
  • Provide expertise and mentorship on operational projects and systems.
Key Qualifications and Experience
  • Extensive experience of working in a global organization within an Indian context.
  • Rich experience in Operations Management, Business Process Excellence, and Project Management.
  • Commercial instincts that use operational excellence to support the business.
  • Analytical and critical thinking skills.
  • A continuous improvement approach; someone who never accepts the status quo and challenges themselves and their team to look for the best solutions in everything they do.
  • A leader who inspires and motivates and will build influence with global matrix teams along with local.
  • Able to manage complexity, ambiguity, and change.
  • A proactive demeanour, with excellent judgment and problem-solving skills.