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Process Support Specialist

1 week ago

Liverpool City Council, Australia Amazon Full time
Job Overview

We are currently seeking an experienced Operations Supervisor/Process Assistant to join our team at our Fulfillment Center in Moorebank.

The ideal candidate will have previous experience leading teams and be available to work 38 hours+/week, and overtime as required.

Key Job Responsibilities:
  1. Support and work in all departments as required,
  2. Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties,
  3. Providing coverage for Area Managers,
  4. Providing policy follow-up, attendance tracking (duties do not extend to discipline),
  5. Tracking and reporting of ATS/labor hours,
  6. Assisting the floor as an associate resource, training associates and verifying SOP compliance,
  7. Ensuring successful area performance, through tracking, reporting and feedback of associate performance,
  8. Participating in Operational Excellence initiatives in some capacity,
  9. Fully understanding workflow and daily production goals,
  10. Assisting in keeping work area clean and organised,
  11. Identifying and addressing safety hazards within the work area,
  12. Coaching associates to work safely at all times,
  13. Referring all job injuries immediately to area manager.
Requirements:

- Previous experience leading teams,
- Availability to work 38 hours+/week, and overtime as required,
- Comfortable in lifting up to 16 kilos, stand/walk for up to 10-12 hours, and be able to frequently push, pull, squat, bend and reach, all with or without reasonable accommodation,
- Excellent written and verbal communication and interpersonal skills to coach, train and assist team members,
- Experience working with computers and Microsoft Office (Outlook, Word, Excel).