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Warehouse Automation Solutions Specialist
2 weeks ago
About the Role
Locus Robotics is a global leader in warehouse automation, delivering unmatched flexibility and unlimited throughput, and actionable intelligence to optimize operations.
We are seeking an experienced Solutions Engineer - Warehouse Automation to join our team in the APAC region. As a key member of our global Locus team, you will play a crucial role in expanding our presence and driving success in the warehouse robotics automation market across Australia, New Zealand, Singapore, and Japan.
Your Key Responsibilities
- Act as a key point of contact for customers throughout the automation journey, from pre-sales conceptualization to post-deployment optimization.
- Design and develop warehouse automation solutions tailored to customer needs, optimizing workflows, fleet sizing, and system integration.
- Perform data analysis and process modeling to validate solution feasibility, demonstrating expected performance improvements and ROI.
- Collaborate with Sales, Solutions Design, and the local Customer Success team to translate customer challenges into scalable automation concepts and drive solution adoption.
- Lead technical discussions with customers, providing clear insights into system capabilities, benefits, and deployment considerations.
- Coordinate and support project execution post-sale, ensuring successful deployments by working with internal teams across engineering, customer success, and operations.
- Manage project timelines, risks, and dependencies, ensuring seamless communication between stakeholders.
What You Will Need
- Bachelor's degree in Robotics Engineering, Computer Science, Engineering, or related technical field.
- 5+ years of experience in Solutions Engineering, Solutions Design, Customer Success, or Project Management within warehouse automation, logistics, and/or supply chain.
- Experience coordinating hardware and software deployments and managing stakeholders to ensure successful system implementation.
- Strong analytical skills with experience in data modeling, warehouse simulation, and operational analysis, including data interpretation, trend identification, and reporting.
- Knowledge of warehouse automation, robotics, fulfillment processes, and material flow optimization in e-commerce, retail, or third-party logistics.
- Experience working with warehouse management systems (WMS) and integration into automation solutions.
- Experience with Linux or Unix systems, ROS (Robot Operating System), and SLAM-based navigation desirable.
- Skilled in supporting cross-functional teams across international time zones.
- Strong problem-solving and project management skills, with the ability to lead cross-functional initiatives.
Requirements
- Proficient English written and verbal communications skills required to collaborate effectively with internal and external teams.
- Ability to communicate technical concepts clearly to both technical and non-technical stakeholders.
- Ability to travel to customer sites across the APAC region, with a primary focus on Australia and occasional travel to New Zealand, Singapore, and Japan.
- Must be based in Sydney or Melbourne, Australia, and legally authorized to work in Australia without sponsorship now or in the future.
