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Customer Service Ambassador

3 weeks ago

Whyalla, Australia beBeeReceptionist Full time $62,000 - $68,000

We are seeking a highly skilled and enthusiastic individual to join our Front Office team as a Receptionist. The successful candidate will have exceptional customer service skills, be well-presented and organized, and possess excellent communication, problem-solving and time management skills.

About the Role

The primary objective of this position is to provide a warm welcome and efficient check-in process for guests. Key responsibilities include:

  • Providing a welcoming and professional atmosphere for all guests
  • Assisting with room assignments, key card distribution and answering guest queries in a timely and accurate manner
  • Handling guest complaints and resolving issues in a professional and courteous way
  • Processing payments, handling cash transactions and maintaining accurate records

This role requires a high level of adaptability, flexibility and discretion, particularly when dealing with sensitive or confidential information. As a member of our team, you will be expected to demonstrate a proactive approach, effective communication and a positive attitude towards working hours, including weekends and public holidays.

Requirements

To be considered for this exciting opportunity, applicants must possess the following qualifications:

  • A current driver's license
  • Excellent communication, problem-solving and time management skills
  • Ability to work effectively in a fast-paced environment
  • Flexibility and adaptability, particularly when dealing with changing circumstances
What We Offer

In return for your hard work and dedication, we offer a competitive salary and benefits package, which includes discounted accommodation at our parks, access to employee discounts, service recognition awards and opportunities for internal promotions. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this rewarding role.