After Hours Compliance Coordinator
2 weeks ago
Job Summary
The After Hours Compliance Coordinator is responsible for managing client bookings and requests, records management, and staff inductions. This role acts as a first point of call for client requests and enquiries for the business units.
Duties and Responsibilities
- Manage compliances and ensure adherence to regulatory requirements
- Develop and implement effective after-hours rostering systems
- Provide exceptional customer service and respond to client requests in a timely manner
- Ensure client schedules are filled and optimize resource allocation
- Triaging communication to the most appropriate team member and ensuring data accuracy
- Assist with recruitment and induction of new staff as required
- Perform general administrative duties and contribute to a positive work environment
Requirements
- Strong rostering scheduling experience and sound computer skills
- Customer service experience and ability to work in a fast-paced environment
- Qualification in health care and business administration preferred
Clearances and Checks
- Reference checks and Rights to Work in Australia
- FitWorker360 pre-employment assessment
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