Premium Customer Service Representative

4 days ago


Melbourne, Victoria, Australia ECCO Full time

At ECCO, we believe in creating a culture of ownership at all levels where everyone has a voice and makes an impact. As a Premium Customer Service Representative, you will have the opportunity to work in a globally successful, diverse, and environmentally conscious employer.

About the Opportunity:
  • Deliver exceptional customer experiences in a premium fast-paced environment, upholding the quality of our brand.
  • Process customer orders, returns, and maintain inventory according to standards.
  • General housekeeping and store tidiness.
Responsibilities:
  • Persuasive communication skills to deliver sales and achieve KPIs.
  • Commitment and professionalism to providing exceptional customer service as an ECCO brand ambassador.
  • Be a team player and natural people-person who thrives on building relationships.
Perks:
  • Lucrative KPI based sales bonus incentives & monthly reward and recognition opportunities.
  • Generous staff discounts in-store & online, with free product allocation every 6 months.
  • Flexibility and work/life balance through rostering.
  • Supportive Leadership and coaching.


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