Customer Relations Specialist

23 hours ago


Gold Coast, Queensland, Australia beBeeRelations Full time $40,000 - $60,000
Customer Relations Specialist Role

We are seeking a highly skilled professional to provide exceptional customer service and drive member satisfaction.

The Key Responsibilities

This fast-paced role requires strong attention to detail, excellent communication skills, and a positive attitude to deliver a great experience for our members while ensuring compliance with regulatory requirements.

  • Respond promptly to member inquiries and requests in a professional manner.
  • Promote our loyalty program and assist with membership applications.
  • Complete regular reports summarizing key member interactions, compliance issues, and concerns.
  • Identify at-risk patrons, monitor their gaming behavior, and escalate concerns to management.
  • Provide general assistance and conduct promotional activities as needed.


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