Healing Hearing Specialist

1 day ago

Parramatta Park, Queensland, Australia beBeeCustomer Full time $66,000 - $79,000
Job Opportunity

Audika, a world-leading hearing healthcare group, offers solutions and services to help people with hearing loss. The group employs over 22,000 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions worldwide.

In Australia, Audika has over 350 clinics providing hearing services to valued clients. We strive to put hearing care on the health care agenda and improve the quality of life for people living with hearing loss.

About the Role

This pivotal position contributes to clinic performance and enhances customer experience. A compassionate, process-oriented, and purpose-driven individual with outstanding organisational and customer service skills will help more people access better hearing.

You will collaborate with clinicians and hearing technicians to provide quality hearing healthcare outcomes for all clients. You will learn about products, services, competitive advantages, and government funding programs. With this knowledge, you will apply tailored client-specific sales strategies ensuring they receive the best possible solutions.

Key Responsibilities
  • Providing exceptional customer service and support to clients
  • Collaborating with clinical teams to deliver high-quality hearing healthcare outcomes
  • Learning and applying product knowledge to ensure clients receive the best possible solutions
Requirements
  • Previous experience in sales, administration, or customer service in retail, hearing care services, pharmacy, or allied health environments
  • Strong interpersonal communication skills and empathy for clients to support their hearing journey
  • Higher School Certificate or TAFE Qualification
What We Offer
  • Part-time role in an established global organisation with opportunities for career growth and development
  • Performance incentives and recognition programs
  • A supportive and encouraging team environment
  • Professional development through clear career paths and training
Our Values

Audika values diversity and inclusivity, acknowledging and respecting employees. We believe it starts from our employees who make this happen. Our values shape a supportive and encouraging culture where everyone can thrive and succeed: we create trust, are team players, innovate solutions, and have a can-do attitude.

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