Fitness Specialist
1 week ago
This role involves leading the group fitness program, assisting members in achieving their fitness goals through personalized workout programs and equipment training.
Main Responsibilities- Develop and manage a comprehensive fitness schedule.
- Consult with members to understand their fitness objectives and provide expert guidance on equipment usage.
- Create engaging promotions for class sign-ups.
- Design bi-weekly exercise updates.
- Maintain high attendance rates based on club demographics and member engagement.
- Assist with front desk operations:
- Answer phone calls professionally and address member inquiries promptly.
- Process member check-ins and new member sign-ups efficiently.
- Provide tours to potential members showcasing our facilities.
- Update member account information accurately.
- Respond to member concerns in a timely and professional manner.
- Maintain a clean and organized club environment ensuring exceptional member experience.
- Honesty and strong work ethic.
- Effective communication and organizational skills.
- Passion for fitness and health.
- Punctuality and reliability.
- Excellent customer service skills.
- Strong listening and problem-solving abilities.
- Diplomacy in interactions with members and colleagues.
- Fitness trainer certification.
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