Building Expertise in Technical Solutions
2 weeks ago
As a Technical Solutions Specialist, you will play a pivotal role in ensuring high-quality, safe services and workplaces. Reporting to the Lead Architect, you will support the installation and configuration of software, test specific versions of products, and build technical solutions within best practice frameworks.
Key Responsibilities:
- Ensuring adherence to defined service quality standards, occupational health and safety policies, and procedures.
- Providing support for the assessment, analysis, development, documentation, and implementation planning of IM/ICT changes.
- Actively collaborating with a team of specialist technical resources in delivering complex technical solutions.
- Demonstrating ability to quickly learn ITIL Service Management processes, primarily incident/problem/change/configuration management.
To succeed in this role, you will have:
- Demonstrated ability or the ability to quickly learn ITIL Service Management processes.
- High-level understanding and technical skills administering Azure Active Directory and Microsoft SQL experience.
- Well-developed interpersonal, written, and oral communication skills including negotiation, advice, influence, and collaborative decision-making.
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