Executive Hotel Manager

7 days ago


Whitsunday, Australia RPMGlobal Full time
Role Overview

An exciting opportunity has arisen for a seasoned hospitality professional to take on the leadership role of Executive Housekeeper at our esteemed Reef View Hotel.

As part of our exceptional housekeeping team, you will be responsible for maintaining exceptional standards of cleanliness and comfort throughout all guest rooms and suites.

This dynamic role combines hands-on leadership with vital administrative duties to ensure seamless departmental operations. The ideal candidate will possess a passion for delivering exceptional guest experiences and a proven track record in leading and inspiring teams.

Key Responsibilities:
  • Lead and motivate the housekeeping team to deliver exceptional results and maintain high standards of cleanliness and efficiency.
  • Collaborate closely with Front Office and Maintenance teams to guarantee rooms are guest-ready and meet hotel standards.
  • Develop and implement effective maintenance programs to minimize downtime and optimize resource utilization.
  • Liaise with external contractors and suppliers to uphold hotel standards and ensure compliance with regulatory requirements.
  • Respond promptly to operational challenges, including guest complaints, enquiries, and special requests in a professional and courteous manner.
  • Foster team growth and excellence through targeted training initiatives and performance evaluations.
  • Prepare staff rosters and manage labour costs to maximize efficiency and productivity.
  • Maintain robust cost-control systems for cleaning supplies, linen, and inventory to minimize waste and optimize budgets.
  • Assist in recruitment, training, and performance evaluations to ensure alignment with company values and standards of excellence.


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