Retail Sales Professional

1 week ago


Palmerston City, Northern Territory, Australia Telstra Full time
About the Role

We are seeking a talented Retail Sales Professional to join our team in Telstra Retail Stores. As a customer-facing representative, you will be responsible for delivering exceptional customer service and sales experiences that exceed customer expectations.

Key Responsibilities
  • Build strong relationships with customers to understand their needs and preferences;
  • Develop and implement tailored solutions to meet customer requirements;
  • Maintain up-to-date knowledge of Telstra products and services to provide expert advice to customers;
  • Meet or exceed sales targets and Key Performance Indicators (KPIs);
  • Work collaboratively with colleagues to achieve team goals and objectives.
Requirements
  • Aptitude to build connections with diverse customers and develop customized solutions;
  • Drive to reach and exceed sales targets and KPIs;
  • Ability to learn and grow within the role and beyond;
  • Positive and resilient approach to customer service in a fast-paced environment;
  • Experience in customer-facing roles is highly desirable.
What We Offer
  • Competitive salary: $65,000 per annum + superannuation;
  • 30% discount on Telstra services;
  • Exclusive discounts and offers across 240 brands and partners;
  • Inclusive parental leave policy;
  • Access to 17,000 learning programs;
  • Monthly performance rewards and recognition programs.
About Us

Telstra is an iconic Australian brand committed to building a connected future for everyone. We offer a welcoming and inclusive work environment where diversity is celebrated and valued. Our stores are located in Casuarina, Darwin, and Palmerston, offering flexible working arrangements and opportunities for growth and development.



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