Delivering Exceptional Customer Experiences
3 weeks ago
Role Overview
We are seeking a highly motivated and customer-focused Fresh Service Team Member to join our team at Woolworths Group. This role is perfect for individuals who are passionate about delivering exceptional customer experiences and working in a fast-paced environment.
About the Role
In this role, you will be responsible for providing outstanding service to customers, handling inquiries, and resolving issues in a professional and courteous manner. You will also be involved in maintaining high standards of product quality, freshness, and food safety.
Key Responsibilities
- Provide exceptional customer service, responding to customer inquiries and resolving issues promptly and professionally.
- Maintain high standards of product quality, freshness, and food safety, adhering to company guidelines and regulations.
- Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
- Participate in visual merchandising and stock replenishment activities to ensure an attractive and well-stocked store environment.
Requirements
- A genuine passion for delivering exceptional customer experiences.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Basic mathematical skills and accuracy when handling cash transactions.
- A willingness to learn and develop new skills.
What We Offer
As a Fresh Service Team Member at Woolworths Group, you can expect:
- A competitive salary of $65,000 - $80,000 per year, depending on location and experience.
- Ongoing training and development opportunities to enhance your skills and career prospects.
- A dynamic and supportive work environment that encourages collaboration and teamwork.
- A range of employee benefits, including discounts on store products and services.
About Us
The Woolworths Group is one of Australia's largest retailers, operating over 128,000 employees across various stores, distribution centers, and support offices. Our mission is to deliver excellent customer experiences and provide opportunities for growth and development for our people.
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