Jewellery Store Leadership Opportunity

2 weeks ago


Glen Waverley, Victoria, Australia Frontline Retail Melbourne Full time

The role of Jewellery Store Manager at Frontline Retail Melbourne presents an exceptional opportunity for a dedicated retail professional to excel in a dynamic environment.

**Estimated Salary:** $80,000 - $120,000 per annum

In this leadership position, you will be responsible for overseeing daily store operations, including staff management, inventory control, and ensuring a high level of customer satisfaction.

**Job Description:

  • Operational Excellence: Effectively manage daily store operations, including opening and closing procedures, staff supervision, and inventory management.
  • Customer Centricity: Deliver outstanding customer service by creating a welcoming atmosphere, addressing customer inquiries, and resolving any issues or concerns with empathy and professionalism.
  • Sales Performance: Drive sales and achieve store targets by implementing effective sales strategies, promoting special offers, and actively engaging with customers.
  • Team Development: Recruit, train, and mentor store staff, fostering a positive work environment that encourages growth and teamwork.
  • Visual Merchandising: Ensure the store is visually appealing and aligned with brand standards, updating displays and presentations as needed.

**Requirements:

  • Proven Leadership Experience: At least 3 years of experience in a retail management role, preferably within the jewellery or luxury goods sector.
  • Bilingualism: Fluency in English, Chinese, and Mandarin, both verbal and written.
  • Sales Expertise: Demonstrated ability to drive sales, achieve targets, and manage store performance effectively.
  • Customer Service Skills: Strong customer service skills with a genuine passion for delivering exceptional experiences.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to engage and motivate a diverse team.
  • Organisational Skills: Strong organisational abilities, with attention to detail and the capability to manage multiple tasks efficiently.

**Benefits:

  • Competitive Salary: A salary range of $80,000 - $120,000 per annum, depending on experience.
  • Opportunities for Growth: Opportunities for professional development and career advancement within the company.
  • A Supportive Work Environment: A supportive and inclusive work environment that fosters growth and teamwork.


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